“We judge ourselves by our intentions and others by their actions.” Who gets to judge how effective communication is: the sender or the receiver? The speaker, or the listener? One of the hardest pills for…
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Why your company’s biggest brand ambassadors aren’t who you think.
Anthony Klotz, the Texas A&M professor who introduced the world to the concept of “The Great Resignation” expects “quit rates” to remain higher than average for the next couple of years. As in – the…
One Size Fits… One: Treating your talent like your clients
Can you imagine a company having a tagline that reads “one size fits all?” Probably not. Instead, we see words like… Bespoke. Personalized. Tailored. Companies want to let customers know that there’s not a one-size-fits-most…
Thursday Thread: What got you here won’t get you there
“What got you here won’t get you there” can (and should) be applied to many aspects of an evolving organization. Today, we’re taking this lens and applying it to competencies. The end of the year is…
Thursday Thread: Iceberg of Ignorance
Here’s how we sometimes see the question of “how’s this week been?” being answered across an organization… Staff to peer: “I’m getting to the point of burn-out. This tool isn’t working as expected. Communicating with…
Thursday Thread: Stockdale Paradox
Ever heard of the Stockdale Paradox? It’s a concept introduced in Jim Collins’ Good to Great, coined after a Senior Naval Officer, James Stockdale, a prisoner of the Vietnam War who tortured over 20 times…
Thursday Thread, DIRTY WORDS: #INNOVATION
Innovation… my favorite [dirty] word. It gets a bad rep in organizations – it’s scary and comes with a tons-of-extra-hours connotation. Our mind goes to products, revenue, and time. But really, innovation is an “um, duh,…